Cloud Party - How May We Help You?

If you are looking for help with Cloud Party, this is the place!

From here you can:


  • Search our community-based Cloud Party Wiki
  • Join our Forums to ask advice and find information from our experienced users
  • Search or browse the Knowledge Base below
  • Read our Terms of Service, Privacy Policy or follow the Community links below
  • File a support ticket

We want your experience to be great, so please feel free to contact us!

If you have questions about Cloud Party and our Community, you can also read:


Knowledge Base

  1. Getting Started 

    1. Quick FAQs
    2. How do I get help?
    3. How to Login
    4. Getting Started from a Direct Link
    5. What is a verified user? Why should I be one?
  2. Builds and Build Publishing 

    1. How does the new build publishing system work?
    2. What are the limits for Builds?
    3. How do I tag a build?
  3. Our Community 

    1. What are the Cloud Party Community Standards?
    2. What about Cloud Party and Community Safety?
    3. What about child safety on Cloud Party? Answers for Parents
    4. What about Adult Content?
  4. Avatar Customization 

    1. How do I customize my avatar?
  5. Block Building Tools 

    1. Is there a quick way to get started building with block tools?
    2. How do I start a block build?
    3. How do I add a block to a block build?
    4. How do I remove a block in the block building tools?
    5. How do I use the extrude tool in block building tools?
  6. Advanced Building Tools 

    1. How do I get started building?
    2. How does advanced building work?
    3. How do I use the Library in advanced build mode?
    4. How do I place a new prefab?
    5. How do I customize the skies?
  7. Technical Self-help & Bug Reports 

    1. Having trouble logging in?
    2. How do I report a bug?
    3. What browsers are compatible with Cloud Party?
  8. Reporting Content and Other Users 

    1. I am getting harassed! What can I do?
  9. Account management 

    1. How do I change my account settings??
    2. How do I get a subscription?
    3. How do I manage my profile?
    4. Closing your account
  10. Billing Questions 

    1. Why does Cloud Party need my credit card number?
    2. How do I check my purchase history?
    3. How do I renew my rent?
    4. Can I pay with an invoice?
  11. Company Information 

    1. Where can I find more information on Cloud Party Inc?
  12. All articles 

    1. I am getting harassed! What can I do?
    2. Having trouble logging in?
    3. How do I customize my avatar?
    4. What are the Cloud Party Community Standards?
    5. Why does Cloud Party need my credit card number?
    52 articles 

Feedback and Knowledge Base