Cloud Party relies on advanced browser technologies including WebGL and WebSockets, which are not available on all browsers. Google Chrome is the recommended browser for Cloud Party. Firefox will work, but might be a slower experience. Safari will also work, but you may have to go to the browser preferences and tick the box to turn on webGL support. Microsoft Explorer currently does not support webGL and won’t work with Cloud Party without a plug in.
If you have problems connecting, please visit this test link which may help diagnose what the problem is. If you are still having trouble, please file a ticket.